Help needed

Delaware Smoker · Postby **Delaware Smoker** » Mon Sep 10, 2007 7:07 pm

Hey guys,I need sum help.A few years ago,my friend installed Norton Anti Virus Corp. Edition.It is set to come on at 2am.every Sun.Well this wk.it didn't come on.I tried to run it,& I get this message.Can't start scan.Scan engine returned error ox 20000058.Can someone explain what is going on.I've lost contact with my friend who installed it.And i'm computer challenged.
Thanks for any help,
Bill

Postby **DATsBBQ** » Mon Sep 10, 2007 7:15 pm

Delaware Smoker wrote:Hey guys,I need sum help.A few years ago,my friend installed Norton Anti Virus Corp. Edition.It is set to come on at 2am.every Sun.Well this wk.it didn't come on.I tried to run it,& I get this message.Can't start scan.Scan engine returned error ox 20000058.Can someone explain what is going on.I've lost contact with my friend who installed it.And i'm computer challenged.
Thanks for any help,
Bill

Try this,
Shut the computer off and let it be for 4 minutes then reboot. If that don't work, then trying fragmenting the hard drive. That fixes the majority of the problems I come across.

Postby **Gator** » Mon Sep 10, 2007 7:39 pm

Sounds like a corrupted file there DS..may need to be re-installed. Did your buddy leave a program dissk?

copkid · Postby **copkid** » Mon Sep 10, 2007 7:42 pm

Here is the suggestion from my hubby, IT Analyst.

After a couple of years, an old version of Norton Corporate edition will stop
functioning (scanning/def. file updating). That's Symantec's subtle way of
telling you to buy the current version. $30ish for a new copy at Sam's Club.

Postby **Papa Tom** » Mon Sep 10, 2007 9:35 pm

Here's my suggestion deinstall the Norton I never liked it anyway.
Download and install Avast
http://www.avast.com/eng/download-avast-home.html

Avast home edition is free and has been rated better than most of the costly ones like Norton and McAfee

Paulr · Postby **Paulr** » Tue Sep 11, 2007 3:58 am

Papa Tom is probably right (get rid of Norton).

I don't agree though with using Avast (70% score on the last virus test by PC Authority) Norton scored 68% (hahahahaha what a joke).
and Avira (free) scored 92% It does have a stupid reminder "nag-screen" that request you to purchase the full version.
or AVG (free) scored 83% (no nag screen; I use this one...)

Sites:
www.free-av.com (Avira)
www.grisoft.com (AVG)

PS Yep I'm a computer nerd, but don't take my advice as I take no responsibility for using any of the computer products I mentioned.

If however you want to get a KK for your BBQ-ing I'll recommend it strongly...

nascarchuck · Postby **nascarchuck** » Tue Sep 11, 2007 7:21 am

I know this isn't what you are wanting to hear, but I agree with PAul and Papa.

I use AVG and it works great.

I have tried Norton and Symantic and didn't like either one.

Allie · Postby **Allie** » Tue Sep 11, 2007 9:18 am

We had a virus about a year ago that was horrible. We tried AVG, Norton, Panda, and others and then I stumbled on Avast. Out of all of those programs, it was the only one that worked. In the past two weeks, we've had issues with Trojans. Avast would find it, but couldn't remove it. Nor could Spybot Search and Destroy or Norton, so I went searching. I found that these particular applications needed certain programs to remove them. Anyway, Norton really slowed down our system because it loaded so much extra stuff on our computer. We ended up removing it and going back to Avast. In my searches, the freebies I saw most recommended were Avast and AVG. Norton was recommended along wtih Symantic for those who wish to buy their anti-virus program. As long as a freebie works well, I refuse to buy since I've had problems with the paid programs in the past.

Delaware Smoker · Postby **Delaware Smoker** » Tue Sep 11, 2007 11:05 am

Thanks for the replies & help.I did uninstall Norton,& installed AVG.
Thanks again,
Bill

Postby **DATsBBQ** » Tue Sep 11, 2007 11:20 am

Allie wrote:We had a virus about a year ago that was horrible. We tried AVG, Norton, Panda, and others and then I stumbled on Avast. Out of all of those programs, it was the only one that worked. In the past two weeks, we've had issues with Trojans. Avast would find it, but couldn't remove it. Nor could Spybot Search and Destroy or Norton, so I went searching. I found that these particular applications needed certain programs to remove them. Anyway, Norton really slowed down our system because it loaded so much extra stuff on our computer. We ended up removing it and going back to Avast. In my searches, the freebies I saw most recommended were Avast and AVG. Norton was recommended along wtih Symantic for those who wish to buy their anti-virus program. As long as a freebie works well, I refuse to buy since I've had problems with the paid programs in the past.

You need to manually run periodic "updates" with SpyBot :wink:

Allie · Postby **Allie** » Tue Sep 11, 2007 11:52 am

I downloaded the newest version. We didn't have it before two weeks ago. We went through three Trojans, all of which had to be removed with their own programs. Virtumonde, Vundo, and trojanw32.Looksky. So far, the computer is working well so I believe the programs for each of them worked!

We always check for updates when we use the programs and run our AdAware, Avast, and now Spybot once a week or more if strange things start happening.

DJ · Postby DJ » Tue Sep 11, 2007 2:54 pm

Free stuff and it works....auto updates fer life.......dj
http://free.grisoft.com/

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