Louisiana Pellet Smokers
Posted: Thu Oct 28, 2021 1:15 pm
Good Afternoon, happy to join the forum and excited as I ordered the SuckleBusters competition Chili seasoning yesterday and can't wait to do my first batch of chili with it.
So this is going to be a long thread so hopefully you have the attention span. Bought the Louisiana Estate BI 2018 and have had nothing but issues with it, fires, leaks and control panel failures. I am on my 3rd one now, to be fair they have been good on the customer service side and on this last issue (complete fire) they gave me the Louisiana Black Label 800 while they had to get me the new Estate and have it delivered to me. So I get the 800 and when it works it works well, here is the issue I am running into I will have it plugged it and periodically I get a Beep then error code of BLU2 which then the unit shuts down, I turn it back on and sometimes it cooks all the way through and sometimes it will turn off another 2-5 times over the time of cook. Sometimes the length of cook is 2 hours and has gone as long as 6 hours but the turning off is just all over the map. They have tried their best to fix, sent me a new controller, fan, and all electrical to replace in the unit and still not a fix. Had a engineer over as their corp office is here in Phoenix. Now they think it may be a fluctuation of electrical power at my home causing the issue. Has anyone else had this issue and if so does anyone have a fix? I am to the point of either fixing or selling both units and buying a gasser and a Yoder.
So this is going to be a long thread so hopefully you have the attention span. Bought the Louisiana Estate BI 2018 and have had nothing but issues with it, fires, leaks and control panel failures. I am on my 3rd one now, to be fair they have been good on the customer service side and on this last issue (complete fire) they gave me the Louisiana Black Label 800 while they had to get me the new Estate and have it delivered to me. So I get the 800 and when it works it works well, here is the issue I am running into I will have it plugged it and periodically I get a Beep then error code of BLU2 which then the unit shuts down, I turn it back on and sometimes it cooks all the way through and sometimes it will turn off another 2-5 times over the time of cook. Sometimes the length of cook is 2 hours and has gone as long as 6 hours but the turning off is just all over the map. They have tried their best to fix, sent me a new controller, fan, and all electrical to replace in the unit and still not a fix. Had a engineer over as their corp office is here in Phoenix. Now they think it may be a fluctuation of electrical power at my home causing the issue. Has anyone else had this issue and if so does anyone have a fix? I am to the point of either fixing or selling both units and buying a gasser and a Yoder.
