New Pit Boss not heating up

[Aces67]

I'm new to pellet grills and bought a Pit Boss 340.

I did the hopper priming procedure. Then I tried to do the grill burn off.
I started it on smoke. After the smoking stopped, I raised the temp to 475.

30 minutes later, the LCD said 475 but the actual temp gauge said 275.

10 minutes after that the LCD started counting down even though I still had it set to 475. The actual temp gauge still said 275.

When the LCD finally read 140, I gave up and turned it off.


What did I do wrong?

[Gator]

Id try it again.

[Boots]

Reboot like a computer maybe. My Traeger will sometimes go off program strangely (maybe auger gets stuck on a jammed pellet or something) and I just unplug and restart so it reboots the computer routine. Seems to work.

[Aces67]

I tried again and it worked that time.

The actual temp gauge on the lid never got above 275 but I'm reading that that is a common problem with the Pit Boss grills.